Pink Energy (Power Home Solar) Is Out of Business: What Homeowners Can Do
If you bought a solar system from Power Home Solar / Pink Energy and now cannot reach anyone for service, you are not alone. The company shut down in 2022, and many homeowners have been left wondering who is responsible for their equipment, their warranty, and their monthly payments.
This guide walks through what reportedly happened, what it may mean for your contract, and the practical steps you can take now. The situation can feel overwhelming, but there are usually options worth reviewing.
What happened to Power Home Solar / Pink Energy?
The company originally operated as Power Home Solar and later rebranded as Pink Energy. According to reports, it ceased operations around September 2022 and filed for Chapter 7 bankruptcy in October 2022 in the Western District of North Carolina.
Coverage of the closure indicated the company reportedly faced tens of thousands of complaints and multiple state attorney-general investigations, along with reports of underperforming or defective equipment. A Chapter 7 filing is a liquidation, which generally means there is no successor company left to provide service or honor the installer's warranties.
What this means for your contract and system
Because a Chapter 7 liquidation generally leaves no continuing business, the workmanship warranty and service promises made by Pink Energy may be very difficult to enforce. That does not necessarily leave you without any options, though.
Some equipment warranty claims — for example, for certain Generac components — may run through the original equipment manufacturer rather than through Pink Energy. It is worth identifying the exact hardware on your roof and in your garage so you can check whether a manufacturer warranty may still apply. Separately, any loan or lease you signed is generally held by a third-party financing company, and that agreement typically continues even though the installer is gone. If a lien was recorded against your home, a title review may also be worthwhile — our overview of UCC-1 solar liens explains why.
What grounds or options may be available
Every contract is different, but homeowners in this position often look at a few possible paths. Depending on the facts, options may include disputing charges with a lender, pursuing a manufacturer warranty claim, or seeking a review of how the sale and financing were handled.
- Whether the system was installed and performing as promised
- Whether disclosures about savings, costs, or financing terms were accurate
- Whether any equipment warranty may still run through the manufacturer
- Whether a lien or UCC filing is affecting your property title
If you are worried a closed installer may leave you without warranty support, our guide on what happens when a solar company goes bankrupt and no servicer remains may help you frame the questions to ask.
Should you stop making payments?
It is understandable to feel that you should stop paying for a system that is not being supported. Still, we generally advise homeowners not to stop making payments without first getting professional guidance. Your financing is usually a separate legal obligation, and missing payments could affect your credit or expose you to other consequences. Our article on whether canceling solar may hurt your credit explains why this step deserves careful review first.
What to do now
- Gather your paperwork — the sales agreement, any loan or lease documents, and warranty materials.
- Identify who currently holds your financing and confirm the account is current.
- Write down the make and model of your panels, inverter, and any battery so you can check manufacturer warranties.
- Check your property title for any recorded lien or UCC filing tied to the system.
- Have your situation reviewed by a professional before making decisions about payments or disputes.
You do not have to sort this out alone. Call (385) 490-8606 or request a free consultation — free, no obligation, Mon–Sat 8AM–7PM MT. You can also browse our hub of solar companies that are out of business, including our guide to Titan Solar Power's closure, for related situations.
Utah Solar Exit connects homeowners with licensed professionals and is not a law firm; this article is general information, not legal advice about any specific company or contract.