How to Cancel an ADT Solar Contract (Formerly Sunpro Solar)
ADT Solar began as Sunpro Solar and was rebranded after ADT acquired the company in 2021. In early 2024, ADT announced it was exiting the residential solar business and winding down ADT Solar. If you signed a Sunpro or ADT Solar agreement, that wind-down likely left you with questions about who now services your system, who honors your warranty, and what your options are if the deal hasn't lived up to what was promised.
This guide explains how these agreements are typically structured, why homeowners look for an exit, the legal grounds that can support cancellation, and how the process works with professionals who focus on solar contract disputes.
How Sunpro / ADT Solar Agreements Are Usually Structured
Most Sunpro and ADT Solar customers financed their systems with a long-term solar loan through a third-party lender. Common features include:
- A separate loan held by a finance company: Your debt obligation typically sits with a lender, while installation and service were handled by ADT Solar.
- Dealer fees in the financed amount: Solar loans often include an origination or "dealer" fee folded into the balance, raising the total above the advertised system price.
- Tax-credit assumptions: Savings estimates sometimes assumed you would receive and apply the full federal tax credit.
- 20–25 year terms: These are long commitments that follow the financing, not just the equipment.
Common Reasons Homeowners Look to Exit
- Uncertainty about who is responsible for service and warranty claims after ADT's exit from solar.
- Promised savings or "free" panels that did not materialize.
- A combined monthly cost higher than expected once the loan and any remaining utility bill are added together.
- Confusion about a dealer fee or the difference between the system price and the financed total.
Legal Grounds That Can Support Cancellation
The three-day cooling-off period for door-to-door sales is the easiest exit window, but most homeowners are well past it by the time issues appear. Depending on the facts, a cancellation may still be pursued on grounds such as:
- Misrepresentation: Specific claims about savings, tax credits, or terms that were made during the sale but did not hold up — or were never put in writing — may be actionable.
- Material omission: Failing to clearly disclose a dealer fee, the full financed amount, or the contract length can be legally distinct from a simple error.
- Breach of contract: A written service, performance, or warranty obligation that has not been met can provide leverage — and is especially relevant where the original company has exited the business.
- Consumer protection statutes: Utah's consumer protection laws and federal rules like the FTC Act prohibit unfair or deceptive consumer practices, and solar agreements are covered.
The Warranty Question After ADT's Exit
When a company stops operating in a market, the financing obligation generally remains while service and warranty responsibilities may transfer to another party — or become difficult to enforce in practice. If a written warranty or performance guarantee is no longer being honored, that gap can be central to a consumer protection claim. Keep any notices you received about the transition; they help document what changed and when.
How the Exit Process Works
- Free consultation: You describe your situation and we review your agreement at no cost to identify potential exit grounds.
- Legal connection: You are connected with an independent law firm — not affiliated with ADT, Sunpro, or your lender — that focuses on consumer protection and solar contract matters.
- Case development: The legal team reviews your documents, identifies any misrepresentation or violations, and builds a tailored strategy.
- Negotiation and resolution: The firm pursues a resolution through negotiation, formal legal pressure, or both, keeping you informed throughout.
- Confirmation: If resolved in your favor, you receive written confirmation of the outcome.
Most cases resolve in 6 to 12 weeks. Our partners maintain a 98% success rate across thousands of solar contract exits.
Should You Stop Making Payments?
No — not without legal guidance. Stopping payments on your own can trigger default and damage your credit. If you believe your agreement is unenforceable, get a legal review first and act on your attorney's advice.
Next Steps
If you have a Sunpro or ADT Solar agreement that isn't working for you, the first step is a free consultation — no cost, no obligation. We review your situation, explain your options, and connect you with legal professionals if there are viable grounds to proceed.
Call (385) 490-8606 or submit your information online to get started. Mon–Sat, 8AM–7PM MT.